Terms of service
📜 TERMS OF SERVICE (Bruce & Luke’s Coffee)
Last updated: {{01/12/2025}}
Welcome to Bruce & Luke’s Coffee. By accessing or purchasing from this website, you agree to the following terms and conditions.
1. Overview
This website is operated by Bruce & Luke’s Coffee (Jackson and Brown Ltd).
Throughout the site, "we", "us" and "our" refer to Bruce & Luke’s Coffee.
By visiting our site or purchasing from us, you engage in our “Service”.
2. Online Store Terms
You must be at least 18 years old to use this site or place an order.
You may not use our products for any unlawful or unauthorised purpose.
3. Accuracy of Information
We make every effort to ensure information on the website is correct, but errors may occur.
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.
4. Product Availability
All products are subject to availability.
We may limit quantities or discontinue products without notice.
5. Pricing
Prices are displayed in GBP and may change without notice.
We are not responsible for pricing errors. If a product is listed at an incorrect price, we may cancel orders prior to dispatch.
6. Order Acceptance
Your order is accepted when we send a dispatch confirmation email.
We reserve the right to refuse or cancel any order.
7. Shipping
Shipping terms are outlined in our Shipping Policy.
Delivery estimates are not guaranteed.
8. Returns & Refunds
Due to the perishable nature of coffee and food products, we do not accept returns.
If there is an issue with your order, you must contact us within 48 hours of delivery at hello@bruceandlukes.com.
We may request photographic evidence.
Your statutory rights are not affected.
9. Wholesale Terms
Wholesale pricing and eligibility are at our discretion.
We may adjust pricing or discontinue accounts where necessary.
10. Subscriptions
If you subscribe to recurring deliveries, you authorise us to charge your selected payment method at the chosen interval. Subscription pricing may change with notice.
11. Intellectual Property
All content on this site is owned by or licensed to Bruce & Luke’s Coffee.
Unauthorised use is prohibited.
12. Limitation of Liability
We are not liable for any indirect, incidental or consequential damages arising from use of our products or website.
Our liability is limited to the cost of the product purchased.
13. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
14. Governing Law
These terms are governed by the laws of England and Wales.
15. Contact Information
Questions about the Terms should be sent to:
📧 hello@bruceandlukes.com