Q: What types of coffee do you offer?

We offer 100% arabica whole beans, ground coffee, and decaf sachets, all roasted fresh and packed in recyclable bags.

Q: Is your coffee award winning?

Yes, we have won a number of one and two star great taste awards over the years for our coffees, 2017, 2021, 2023.

Q: Do you offer single-origin coffee?

Our "Mixtape Espresso" is currently a single origin.

Q: Can I retail your coffee in my shop?

Yes, our 1kg and 227g retail packs are designed with cafés in mind, so you can sell directly to your customers at a healthy margin, these products are only available to wholesale partners.

Q: Is your packaging recyclable?

Yes, our boxes are 100 % recyclable, and our coffee bags use recyclable LDPE film (where facilities exist; check with your local authority)

Q: Are you carbon neutral?

We offset the carbon footprint of roasting, packaging, and shipping by working with carbon-neutral partners.

Q: Is your coffee ethically sourced?

Absolutely, we work with partners who ensure fair pricing across the whole supply chain.

Q: How fast is delivery?

Orders placed before 11 AM are dispatched the same day via FedEx Next Working Day delivery.

Q: Is delivery free?

Yes, orders over £30 qualify for free next-day delivery within Mainland UK (weekday dispatches before 11 AM)

Q: Can I set up a subscription?

Yes, you can choose weekly, fortnightly, or monthly subscriptions so you never run out.

Q: Do I need an account to order?

No, you can checkout as a guest, but creating an account gives you order tracking and easy re-ordering.

Q: Do you ship outside the UK?

Currently we deliver across the UK. For international orders, please contact us directly, we can often facilitate shipping at bespoke rates

Q: What payment options do you accept?

We accept all major debit/credit cards, Apple Pay, Google Pay, PayPal, and BACS transfer.

Q: Do you offer trade accounts?

Yes, approved wholesale partners gain access to trade pricing, resources, and dedicated account support.

Q: Can you help me choose the right coffee for my business?

Yes, our team can recommend based on your menu, equipment, and customer base.

Q: Do you provide equipment with coffee supply?

We can supply espresso machines and grinders as part of larger supply agreements.

Q: Can I get staff training?

Yes, wholesale customers get access to our training resources and support.

Q: Do you supply offices as well as cafés?

Absolutely, we supply workplaces, hotels, restaurants, and anywhere coffee is served.

Q: Can i really get 90% margin?

Yes, based on an 18 g double-shot yield, each 1 kg bag makes around 55 drinks.

At an average retail price of £3.80, partner cafés typically achieve up to ~90 % gross margin per cup (before milk & VAT)

Q: What if I run into issues with my order?

Our customer support team is available Monday to Friday to resolve delivery or product issues quickly.

Q: Do you provide marketing support?

Yes, wholesale partners can access point-of-sale material and social media assets to help boost sales.